Privacy Policy
Bodysense Pilates Studio
Bodysense Pilates Studio respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, book a session, purchase a product, contact us, or use our services.
This policy has been prepared with reference to the Australian Privacy Principles under the Privacy Act 1988. The Privacy Act applies to Australian Government agencies and some private sector organisations, particularly those covered by the Australian Privacy Principles.
1. Information We Collect
We may collect personal information such as:
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Your name
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Email address
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Phone number
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Billing and payment details
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Booking and appointment information
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Health, injury, mobility, or fitness-related information you choose to provide
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Emergency contact details, if required
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Website usage information, such as cookies, analytics, and browsing activity
We only collect information that is reasonably necessary for our services, bookings, communication, safety, and studio operations. The OAIC notes that organisations should only collect personal information that is reasonably necessary for their functions or activities, and sensitive information generally requires consent.
How We Use Your Information
We use your information to:
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Manage bookings, sessions, and purchases
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Communicate with you about appointments or enquiries
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Provide safe and suitable Pilates instruction
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Process payments and receipts
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Send updates, promotions, or studio news where permitted
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Meet legal, insurance, and administrative requirements
Health Information
Any health-related information you provide is used only to help us deliver safe and appropriate Pilates services. We treat this information carefully and only use it for studio-related purposes.
Sharing Your Information
We do not sell your personal information.
We may share information with trusted third-party providers when needed, such as booking systems, payment processors, website providers, or email platforms. These providers may handle your information under their own privacy policies.
Security
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, or disclosure. However, no online system can be guaranteed completely secure.
Access and Updates
You may contact us to access, update, or correct your personal information at any time.
Contact Us
For privacy questions or requests, please contact:
Bodysense Pilates Studio
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.